Shipping & Returns
Terms of Sale
All orders are subject to acceptance by our home office. All claims for shortage must be made within 48 hours after receipt of goods. A minimum invoice price of $10.00 applies to all orders. Products may be dropped or added to our product line without previous notification. We do not recognize any terms or conditions printed on our customers’ purchase orders, or which are posted on their company website. Once orders are accepted by us, orders cannot be cancelled in whole or in part without our authorization, and then only on terms that will indemnify us against loss. All prices, terms, designs and technical specifications are subject to change without notice. All pricing is on basis of “prices in effect at time of shipment”. We reserve the right to substitute interchangeable components or products.
Payment Terms:
Fluidline requires that first and one time customers use a credit card for the purchase. Our terms are net 30 days, upon approved credit. Purchase orders/sales must meet a minimum billing of $10.00. Delinquent accounts past 60 days may be assessed with an 18% A.P.R. finance charge. Accounts past due beyond 60 days will be placed on credit hold. Returned checks/NSF will incur a $25.00 fee. We accept Visa, MasterCard and American Express credit/debit cards, minimum billing is $20.00.
Pricing:
Prices are subject to change without notice. Please call or email RFQ for all pricing and your individual special discounts.
Special Quotations:
Special quotation will be made for any item in quantity. All parts made to customers special requirements (items not shown in our catalog) are subject to shipment of 10% over or under quantity ordered. All quotations are made for immediate acceptance only. All prices are subject to change without notice. All pricing is on basis of “prices in effect at time of shipment”.
Guarantee:
We guarantee our goods only to the extent of replacing or repairing any part which proves defective in workmanship or material provided it is reported to us not more than 30 days after receipt of the part(s). Further, we are not responsible for deterioration, wear or injury resulting from age, accident or abuse. In no case will we allow charges for labor, expense, or consequential damage.
Returned Goods:
Material must not be returned for credit without our written permission. All returned goods must be in a clean, resalable condition, and within 45 days of invoice date. Customers must advise invoice number and date of shipment whenever a return is made. A handling charge against invoice or market price will be based on restocking charges of the Manufacturer. We reserve the right to inspect returned goods to determine physical condition of goods. In the event merchandise returned is not in good condition we may at our option send the goods back to the customer. Freight on all authorized returned parts must be prepaid. All returns may be subject to the manufacturer return policies.
